What Are Philadelphia Businesses Doing To Get Back To “Normal”?

Bill Dunn • November 26, 2020
"Normal" is a word that has, in recent months, taken on a whole new meaning, depending on who you are talking to and what you're talking about. Normal to some means a world without social distancing, masks or constant sanitizing. To others, it means approaching a new way of doing business that takes all of these factors into account. Whatever the interpretation, Philadelphia businesses are taking steps to embrace a "normal" that will allow them to be productive, serve their customers and retain their foothold in the economy. Here's what they're doing to stay afloat in this new state of emergency. 

Remote Work is Here to Stay

Even though some companies are taking giant steps to reduce the spread of Covid-19 in the workplace, the threat still remains any time there are mass gatherings of people in confined spaces. Companies have responded by sanitizing often, rearranging furniture to discourage face-to-face interaction and limiting the number of people in the office at once. Big board meetings, company potlucks, communal kitchens and huddle sessions are a thing of the past, at least for now.

 

What companies are doing, however, is getting serious about keeping their staff safe. They are hiring companies to come in and clean throughout the day, sanitizing high-touch areas like elevator buttons, door handles and bathrooms. They are cleaning kitchen appliances, disinfecting desks daily and cleaning reception areas with powerful cleaning agents that kill germs on contact. 

 

Efforts to reopen the office space have by and large been hit or miss. One downtown firm reopened its office, with new procedures in place, only to have to immediately switch back to remote work when an employee tested positive for COVID-19. In general, companies will be allowing their employees to return to the office but are serious about making sure those spaces are as safe as possible.

How Restaurants Are Faring

The restaurant industry employs millions of people across the country, and they felt the hit when the widespread lockdowns meant that many had to close their doors in the spring. Even those allowed to stay open as essential businesses felt the pain as many people opted to stay home rather than risk dining out. While restaurants are still open in Philadelphia, they are taking steps to ensure that both staff and diners remain safe during their experience. 

 

One measure that restaurants are taking is lowering the capacity to 50 percent or less for dining in and focusing on takeout and delivery. Many restaurants offer curbside pickup, make at home meal kits and easy online ordering to make it simple for people to get their favorites without risk. 

 

In addition, restaurants are reducing the spread by offering socially distanced seating, limited menus and outdoor seating. Many restaurants have shortened their hours of operation to take extra time in the evenings to air out the restaurant and deep clean and sanitize before the next guests arrive in the morning. There are also initiatives in place to train restaurant owners in the best ways to sanitize their restaurants to stop the spread of Covid-19. 

 

This includes paying close attention to the kitchen and food preparation areas, sanitizing high-touch areas like the front door handle, cash stand and hostess station, as well as tables, chairs and booths. In addition, restaurant owners hold regular meetings with their staff to evaluate their adherence to mask wearing, hand washing and social distancing. More than one restaurant has had to shut down after an employee tested positive for COVID-19, a measure that shows that restaurants are serious about protecting customers and staff. Experts say that people should not be overly afraid to dine at restaurants. Diligent efforts mean that the risk of transmission is low. 

 

One of the more recent measures that restaurants are taking is contract tracing and temperature taking. In some Philly area restaurants, you will have to fill out a contact card with your phone number and address before being allowed to dine indoors. In addition, you will have your temperature checked upon entry and be asked to sanitize your hands before dining. These measures ensure the safety of diners and staff and help to quickly identify positive cases and track down people who may have been exposed to the virus. 

 

Hotels, transportation centers, retail outlets, daycare centers and salons have all taken similar measures to ensure that everyone is safe and to stop the spread of this deadly disease. 

 

When it comes to returning to the old normal or simply creating a new one, companies across Philadelphia are doing what it takes to make the best out of the situation and continue serving their customers. From sanitizing and contact tracing to mask mandates and capacity limits, companies are taking safety seriously and making it the top priority when it comes to reopening. 


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