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Case Study

FIGS Philadelphia

Background & Challenge

FIGS, a leading healthcare apparel brand, recently opened its second retail location in the heart of Center City, Philadelphia. Spanning over 4,200 square feet and two stories, this new flagship store is more than four times the size of its original Los Angeles location. With a reputation for high-quality products and a premium shopping experience, FIGS wanted to ensure their new store reflected the same level of excellence. To achieve this, they turned to CNS Cleaning Company for comprehensive post-construction and pre-opening cleaning services.

Preparing a newly constructed retail space of this size for its grand opening required extensive cleaning efforts. Post-construction dust and debris covered surfaces, floors, and fixtures, making the store unfit for immediate use. Every inch of the space needed to be thoroughly cleaned, polished, and prepped to meet the high standards expected by FIGS and its customers.

In addition to ensuring a spotless environment before opening day, FIGS also recognized the importance of maintaining a consistently pristine appearance in a high-traffic retail setting. With a steady flow of customers anticipated in this busy Philadelphia location, the company needed a reliable long-term cleaning solution to uphold the store’s cleanliness and overall presentation.

Our Solution

CNS Cleaning Company responded with a specialized post-construction cleaning team to tackle the extensive cleaning needs before the store’s grand opening. The process began with the removal of construction dust and debris from all surfaces, ensuring that shelves, displays, and fixtures were spotless and ready to showcase FIGS’ products. Floors were deep cleaned and polished to create a sleek and inviting atmosphere, while windows and glass surfaces were carefully cleaned to achieve a streak-free, professional finish. Every detail was addressed, from the fitting rooms to the checkout counters, ensuring that FIGS’ new retail space met their exacting standards.

Following the successful grand opening, FIGS was impressed with the transformation and decided to extend its partnership with CNS Cleaning Company. They opted for a weekly cleaning contract to maintain the store’s pristine condition and uphold the brand’s premium aesthetic. This ongoing service ensures that floors remain polished, display areas stay immaculate, and the overall shopping environment continues to reflect FIGS’ commitment to quality and professionalism.

Results

Thanks to CNS Cleaning Company’s expertise, FIGS was able to open their Philadelphia location on schedule with a showroom-ready appearance. The thorough post-construction and pre-opening cleaning ensured that customers walked into a spotless, well-maintained store from day one. The ongoing weekly cleaning service has since helped FIGS maintain a consistently polished and inviting space, reinforcing its brand’s high standards and commitment to an exceptional customer experience.

By partnering with CNS Cleaning Company, FIGS has been able to focus on serving its customers and growing its business, confident that its retail space will always look its best. With a strong foundation of trust and quality service, CNS Cleaning Company continues to support FIGS in maintaining a clean and professional store environment.

Are you in need of expert retail cleaning services? Contact CNS today to ensure your space is always at its best.

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